What Happens to Your Relay Account When You Die
Quick Facts
Account type
Small business banking
Sub-accounts
Multiple checking accounts
Cards
Debit cards may be active
Accountant access
May already be shared
Step-by-Step Guide
Check all account balances
Relay supports multiple checking accounts for different purposes (e.g., operations, taxes, payroll). Log in and note balances across all sub-accounts.
Estimated time: Day 1
Freeze unnecessary debit cards
Review active debit cards under Cards. Freeze any that are not essential for ongoing business operations.
Estimated time: Day 1
Add an authorized user
Go to Settings → Team to add a trusted person. Relay supports different permission levels — grant appropriate access for business continuity.
Estimated time: Day 1-3
Review automatic transfers and payments
Check for scheduled transfers between sub-accounts, automatic bill payments, and any connected accounting software (Relay integrates with QBO and Xero).
Estimated time: Week 1
Export statements and transaction data
Download bank statements for all accounts and export transaction history. Share with the accountant for tax preparation and estate records.
Estimated time: Week 1
Document Now Checklist
- Relay login email and password
- Business name on account
- Number of sub-accounts and their purposes
- Active debit cards and who holds them
- Connected accounting software
- Accountant with Relay access (if any)
Last verified: June 2026. Platform policies may change. Verify current procedures directly with Relay. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Domain Names (GoDaddy, Namecheap, Cloudflare)
Domains expire on a specific date. If not renewed, they become publicly available and can be registered by anyone.
Shopify
If you have an active Shopify store, orders may continue coming in. Your executor needs access immediately to fulfill or refund.
GitHub
Transfer important private repositories to a trusted collaborator or organisation. Go to Repo Settings → Transfer.
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