What Happens to Your Shopify Account When You Die
Quick Facts
Deadline
Handle orders immediately
Difficulty
Hard
Key Info
Active store needs management or closure
Step-by-Step Guide
Document your Shopify store
Record your store URL, login email, and Shopify plan type.
Estimated time: 5 min
Add a staff account for your executor
Add a trusted person as a staff member with full permissions so they can manage the store if needed.
Estimated time: 10 min
Note revenue and payout details
Document your Shopify Payments settings and where payouts are deposited.
Estimated time: 10 min
Executor manages or closes store
Executor either continues the business, sells it, or closes the store. Contact Shopify support with Death Certificate if account access is needed.
Document Now Checklist
- Store URL
- Login email
- Staff accounts
- Payout bank account
- Pending orders
Last verified: June 2026. Platform policies may change. Verify current procedures directly with Shopify. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Domain Names (GoDaddy, Namecheap, Cloudflare)
Domains expire on a specific date. If not renewed, they become publicly available and can be registered by anyone.
GitHub
Transfer important private repositories to a trusted collaborator or organisation. Go to Repo Settings → Transfer.
Slack
If the deceased owned a Slack workspace, transfer primary ownership to another admin before closing the account.
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