What Happens to Your Nintendo eShop Account When You Die
Quick Facts
Phone
1-800-255-3700
eShop
Balance claimable
Games
Non-transferable
Step-by-Step Guide
Claim Nintendo eShop balance
Any prepaid eShop funds can be claimed with death cert. Call 1-800-255-3700.
Cancel Nintendo Switch Online if active
Cancel at accounts.nintendo.com to stop auto-renewal.
Document Now Checklist
- Nintendo Account email
- eShop balance
- Switch Online subscription status
Save this to your vault
When you document your accounts in Passed Plan, your family gets a personalized action plan — with only the guides that apply to them, in the right order, with your notes attached.
Start your vault — free for 30 daysLast verified: June 2026. Platform policies may change. Verify current procedures directly with Nintendo eShop. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Steam
Steam's Terms of Service state that accounts and game libraries are non-transferable. Wallet balance may be claimable as estate asset.
Xbox / PlayStation / Nintendo
Document all gaming accounts: Xbox Gamertag, PSN ID, Nintendo Account, along with email addresses.
Epic Games / Fortnite
Cancel at epicgames.com/account. V-Bucks and purchased skins cannot be refunded or transferred.
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