What Happens to Your Xbox / PlayStation / Nintendo Account When You Die
Quick Facts
Deadline
Cancel subscriptions ASAP
Difficulty
Moderate
Key Info
Game Pass, PS Plus, NSO need cancelling
Step-by-Step Guide
List gaming accounts
Document all gaming accounts: Xbox Gamertag, PSN ID, Nintendo Account, along with email addresses.
Estimated time: 10 min
Note active subscriptions
List subscriptions: Xbox Game Pass, PS Plus, Nintendo Switch Online. Include billing details.
Estimated time: 10 min
Check store credit balances
Note any Microsoft Store credit, PlayStation Store wallet, or Nintendo eShop balance.
Estimated time: 5 min
Family cancels subscriptions
Cancel all gaming subscriptions through each platform. Contact support with Death Certificate if needed.
Document Now Checklist
- Gamertags and account emails
- Active subscriptions
- Store credit balances
- Physical game collections
Last verified: June 2026. Platform policies may change. Verify current procedures directly with Xbox / PlayStation / Nintendo. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Steam
Steam's Terms of Service state that accounts and game libraries are non-transferable. Wallet balance may be claimable as estate asset.
Epic Games / Fortnite
Cancel at epicgames.com/account. V-Bucks and purchased skins cannot be refunded or transferred.
Roblox
Cancel at roblox.com/account. Robux (virtual currency) cannot be refunded.
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