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What Happens to Your MOHELA Account When You Die

CRITICAL — Federal student loan servicerLoans discharged at death
Federal student loans are discharged (forgiven) at death. Submit a certified death certificate to the servicer.

Quick Facts

Discharge

Federal loans forgiven at death

Action

Submit certified death certificate

Autopay

Stop immediately

Step-by-Step Guide

1

Federal loans are discharged at death

Federal student loans are fully forgiven when the borrower dies. You are NOT responsible for paying them. Submit a certified death certificate to MOHELA to begin the discharge process.

Estimated time: 15 min

2

Contact MOHELA bereavement department

Call MOHELA and ask for the bereavement or estate department. They will guide you through the death discharge process and provide the mailing address for the death certificate.

Estimated time: 20 min

3

Check for private loans separately

Private student loans are NOT automatically discharged at death. Check if any loans are private — the estate may be liable. Review the original loan documents for death/disability provisions.

Estimated time: 15 min

4

Stop autopay immediately

Cancel all automatic payments to prevent further deductions. Any payments made after death may be refundable once the discharge is processed.

Estimated time: 5 min

Document Now Checklist

  • MOHELA account number
  • Loan types (federal vs. private)
  • Loan balances
  • Autopay status
  • Payment method on file

Last verified: June 2026. Platform policies may change. Verify current procedures directly with MOHELA. This guide is for informational purposes only and does not constitute legal advice.

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