What Happens to Your Lightspeed POS Account When You Die
Quick Facts
Industry
Retail or restaurant
Inventory
Full product catalog
E-commerce
May include online store
Contract
Annual or multi-year
Step-by-Step Guide
Ensure store operations continue
Lightspeed is the core retail or restaurant management system. Add a trusted person as admin in the Lightspeed back office to maintain day-to-day operations.
Estimated time: Day 1
Review the service contract
Find the Lightspeed contract to understand the subscription term, renewal date, and any early termination fees. Contact Lightspeed support if no contract is available.
Estimated time: Week 1
Check for Lightspeed Capital
Lightspeed offers merchant cash advances. Check if there is an active advance being repaid through sales. This is a debt obligation.
Estimated time: Week 1
Export inventory and sales data
From the back office, export the complete product catalog with inventory levels, all sales reports, customer data, and supplier lists. This data has value for business continuity or sale.
Estimated time: Week 1-2
Check for e-commerce integration
If Lightspeed eCom is active, there is an online store that needs attention. Check its status, orders, and domain settings separately.
Estimated time: Week 2
Document Now Checklist
- Lightspeed login email and password
- Business name and location(s)
- Subscription plan and contract term
- Whether Lightspeed Capital is active
- Connected payment processor
- Whether e-commerce (eCom) is active
- Connected bank account
Last verified: June 2026. Platform policies may change. Verify current procedures directly with Lightspeed POS. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Domain Names (GoDaddy, Namecheap, Cloudflare)
Domains expire on a specific date. If not renewed, they become publicly available and can be registered by anyone.
Shopify
If you have an active Shopify store, orders may continue coming in. Your executor needs access immediately to fulfill or refund.
GitHub
Transfer important private repositories to a trusted collaborator or organisation. Go to Repo Settings → Transfer.
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