What Happens to Your myGov Australia Account When You Die
Quick Facts
Type
Government services portal
Action
Notify Services Australia
Linked Services
Centrelink, Medicare, ATO
Step-by-Step Guide
Notify Services Australia
Call Services Australia on 132 300 to report the death. They will update Centrelink, Medicare, and other linked services. Provide the death certificate and your authority to act.
Cancel Medicare and Centrelink
Services Australia will cancel the deceased's Medicare card and any Centrelink payments (Age Pension, Disability Support, etc.). Return any overpayments received after the date of death.
Check bereavement payment eligibility
The surviving partner may be eligible for a Bereavement Payment or Bereavement Allowance through Centrelink. Apply within 14 weeks of the death.
Close the myGov account
Once all linked services are finalised, contact myGov support to close the deceased's account and prevent unauthorized access.
Document Now Checklist
- myGov login credentials
- Medicare number
- Centrelink Reference Number (CRN)
- Linked services list
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Start your vault — free for 30 daysLast verified: June 2026. Platform policies may change. Verify current procedures directly with myGov Australia. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Social Security
Social Security must be notified of death immediately. Benefits paid after death must be returned. Survivor benefits may be available.
IRS / Tax Returns
A final individual tax return must be filed for the year of death. Estates over $13.61M may owe federal estate tax.
Veterans Affairs (VA)
Veterans are entitled to burial benefits, a headstone or marker, a burial flag, and Presidential Memorial Certificate — all at no cost.
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