🏛️ Government

What Happens to Your myGov Australia Account When You Die

CriticalAustralian government portal
Laws governing digital estate and financial account access vary significantly by country. Consult an international estate attorney.

Quick Facts

Type

Government services portal

Action

Notify Services Australia

Linked Services

Centrelink, Medicare, ATO

Step-by-Step Guide

1

Notify Services Australia

Call Services Australia on 132 300 to report the death. They will update Centrelink, Medicare, and other linked services. Provide the death certificate and your authority to act.

2

Cancel Medicare and Centrelink

Services Australia will cancel the deceased's Medicare card and any Centrelink payments (Age Pension, Disability Support, etc.). Return any overpayments received after the date of death.

3

Check bereavement payment eligibility

The surviving partner may be eligible for a Bereavement Payment or Bereavement Allowance through Centrelink. Apply within 14 weeks of the death.

4

Close the myGov account

Once all linked services are finalised, contact myGov support to close the deceased's account and prevent unauthorized access.

Document Now Checklist

  • myGov login credentials
  • Medicare number
  • Centrelink Reference Number (CRN)
  • Linked services list

Last verified: June 2026. Platform policies may change. Verify current procedures directly with myGov Australia. This guide is for informational purposes only and does not constitute legal advice.

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