What Happens to Your Empathy Account When You Die
Quick Facts
Access
Often free via insurer
Service
Bereavement support
Tasks
Estate task management
Step-by-Step Guide
Check if provided by life insurer
Empathy is often provided free through a life insurance company. Check if access was included with a policy.
Download task lists and progress
Save any estate settlement task lists and progress from the Empathy platform.
Document Now Checklist
- Empathy account email
- Life insurer providing access
- Tasks completed and pending
Last verified: June 2026. Platform policies may change. Verify current procedures directly with Empathy. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Social Security
Social Security must be notified of death immediately. Benefits paid after death must be returned. Survivor benefits may be available.
IRS / Tax Returns
A final individual tax return must be filed for the year of death. Estates over $13.61M may owe federal estate tax.
Veterans Affairs (VA)
Veterans are entitled to burial benefits, a headstone or marker, a burial flag, and Presidential Memorial Certificate — all at no cost.
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