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What Happens to Your Zara Account When You Die

Use loyalty pointsClose account

Quick Facts

Loyalty

Use any accumulated points

Returns

Check for pending returns

Account

Close or leave inactive

Step-by-Step Guide

1

Use Zara loyalty points

Redeem any accumulated Zara loyalty points or store credits before closing the account.

2

Close Zara account

Close the account through settings or contact customer service. Check for pending orders or returns first.

Document Now Checklist

  • Loyalty points balance
  • Pending orders or returns
  • Zara account email

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Last verified: June 2026. Platform policies may change. Verify current procedures directly with Zara. This guide is for informational purposes only and does not constitute legal advice.

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