How can my family access my Visible account after I die?

The process typically involves contacting Visible with a death certificate and proof of relationship. Our step-by-step guide walks you through the exact procedure.

🔌 Utilities

What Happens to Your Visible Account When You Die

Prepaid — keep for 2FA

Do NOT cancel this phone number immediately. Keep active for 2-3 months. Two-factor authentication codes will be sent to it as you access accounts. Canceling early locks families out of accounts requiring SMS verification.

Quick Facts

Type

Prepaid — no contract

Action

Keep active 2-3 months

2FA

Needed for account access

Step-by-Step Guide

Continue paying to keep number active

Visible is prepaid. Continue monthly payments to keep the number active for 2FA while settling other accounts.

Cancel after 2FA migration

After migrating all two-factor authentication to a new number, cancel the service.

Document Now Checklist

Phone number
Monthly cost

Last verified: June 2026. Platform policies may change. Verify current procedures directly with Visible. This guide is for informational purposes only and does not constitute legal advice.

Related Guides

Electric / Gas Utility

Note your electric and gas company names, account numbers, and monthly billing amounts.

Internet / Cable / TV

Return rented equipment (modem, router, cable boxes) promptly to avoid equipment charges that can be $100-300+.

Cell Phone

Do NOT cancel the phone line immediately — the number may be needed to receive 2FA codes for other accounts. Keep it active for 30-60 days.

Browse all 1,800+ platform guides Digital Readiness Score Electric / Gas Utility guide Internet / Cable / TV guide

Protect your Visible account — and all your others

Document your digital life in a zero-knowledge encrypted vault. 1,800+ platform guides. Dead Man's Switch. Everything your family needs.

Start your free trial →