What Happens to Your Verizon Fios Account When You Die
Quick Facts
Action
Transfer — do NOT cancel
Type
Fiber optic — fast
Equipment
Router may be rented
Step-by-Step Guide
Transfer service — do NOT cancel
Contact Verizon Fios to transfer the internet service to a family member. Internet is needed to settle other accounts.
Return equipment when done
When service is eventually cancelled, return rented router to avoid equipment charges.
Document Now Checklist
- Account number
- Monthly cost
- Services on the account (internet, TV, phone)
Last verified: June 2026. Platform policies may change. Verify current procedures directly with Verizon Fios. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Electric / Gas Utility
Note your electric and gas company names, account numbers, and monthly billing amounts.
Internet / Cable / TV
Return rented equipment (modem, router, cable boxes) promptly to avoid equipment charges that can be $100-300+.
Cell Phone
Do NOT cancel the phone line immediately — the number may be needed to receive 2FA codes for other accounts. Keep it active for 30-60 days.
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