What Happens to Your Con Edison Account When You Die
Quick Facts
Phone
1-800-752-6633
Action
Transfer — do NOT cancel
Priority
High
Step-by-Step Guide
Transfer account to surviving family
Call Con Edison at 1-800-752-6633 or visit a customer service center with a death certificate to transfer the account to a surviving household member or executor.
Continue payments during settlement
Ensure payments continue on the account while the estate is being settled. Set up autopay from the estate account if needed.
Close account only after property is vacated
Only request account closure after the property has been sold or vacated. Request a final bill and confirm no outstanding balance.
Document Now Checklist
- Account number
- Monthly cost
- Service address
- Note for executor: transfer account — do NOT cancel during settlement
Save this to your vault
When you document your accounts in Passed Plan, your family gets a personalized action plan — with only the guides that apply to them, in the right order, with your notes attached.
Start your vault — free for 30 daysLast verified: June 2026. Platform policies may change. Verify current procedures directly with Con Edison. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Electric / Gas Utility
Note your electric and gas company names, account numbers, and monthly billing amounts.
Internet / Cable / TV
Return rented equipment (modem, router, cable boxes) promptly to avoid equipment charges that can be $100-300+.
Cell Phone
Do NOT cancel the phone line immediately — the number may be needed to receive 2FA codes for other accounts. Keep it active for 30-60 days.
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