What Happens to Your Twilio Account When You Die
Quick Facts
Billing
Phone numbers cost monthly
Type
Developer/business platform
Action
Cancel or port numbers
Step-by-Step Guide
Identify active phone numbers and costs
Twilio phone numbers incur monthly charges. Log into the Twilio console and identify all active phone numbers and their monthly cost.
Cancel or port numbers
Release non-essential phone numbers to stop charges. Port business-critical numbers to another provider if needed.
Check account balance
Check the Twilio account balance. Funds in the account are non-refundable but can be used before closing.
Document Now Checklist
- Account email
- Phone numbers count
- Monthly spend
- Business critical (yes/no)
Save this to your vault
When you document your accounts in Passed Plan, your family gets a personalized action plan — with only the guides that apply to them, in the right order, with your notes attached.
Start your vault — free for 30 daysLast verified: June 2026. Platform policies may change. Verify current procedures directly with Twilio. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Electric / Gas Utility
Note your electric and gas company names, account numbers, and monthly billing amounts.
Internet / Cable / TV
Return rented equipment (modem, router, cable boxes) promptly to avoid equipment charges that can be $100-300+.
Cell Phone
Do NOT cancel the phone line immediately — the number may be needed to receive 2FA codes for other accounts. Keep it active for 30-60 days.
Protect your Twilio account — and all your others
Document your digital life in a zero-knowledge encrypted vault. 1,800+ platform guides. Dead Man's Switch. Everything your family needs.
Start your free trial →This is 1 of 1,800+ guides in Passed Plan. When you document your accounts, your family gets a personalized Family Action Guide with only the steps that apply to them — in the right order, with your notes.
Browse all 1,800+ guides →