What Happens to Your Teladoc / MDLive Account When You Die
Quick Facts
Phone
1-800-835-2362
Cost
Varies by plan
Records
Request before closure
Step-by-Step Guide
Request medical records before closure
Teladoc visit records may be needed for estate medical history. Request copies.
Cancel membership
Call 1-800-835-2362 or cancel online.
Document Now Checklist
- Teladoc account email
Save this to your vault
When you document your accounts in Passed Plan, your family gets a personalized action plan — with only the guides that apply to them, in the right order, with your notes attached.
Start your vault — free for 30 daysLast verified: June 2026. Platform policies may change. Verify current procedures directly with Teladoc / MDLive. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
MyChart / Patient Portals
Document all doctors, hospitals, and patient portal accounts.
Health Insurance
Dependents on your health plan lose coverage when the primary holder dies. They have a 60-day special enrollment period to find new coverage.
Medicare
Note your Medicare number, Part A/B/C/D enrollment status, and any Medigap/supplement plan.
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