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🔐 Two-Factor Auth (2FA)

What Happens to Your RoboForm Account When You Die

CriticalPassword Manager
This is the key to all other accounts. Without the master password or emergency access, the family may be permanently locked out of everything.

Quick Facts

Urgency

Critical — master key to all accounts

Emergency Access

Yes — Emergency Access feature

Sharing

Shared folders accessible by recipients

Support

Contact with death certificate

Step-by-Step Guide

1

Check for Emergency Access

RoboForm has an Emergency Access feature that allows a trusted contact to request vault access. Check if this was configured.

2

Find the master password

Search physical locations for the master password. RoboForm cannot recover or reset the master password.

3

Check for shared folders

If the deceased shared any RoboForm folders with family members, those entries are still accessible in the recipient's account.

4

Contact RoboForm support

Contact RoboForm support with a death certificate for account-level assistance. They cannot decrypt the vault.

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Document Now Checklist

  • Emergency Access set up (yes/no)
  • Master password location (physical only — NEVER digital)
  • Shared folders and recipients
  • Account email address
  • Family plan details

Last verified: June 2026. Platform policies may change. Verify current procedures directly with RoboForm. This guide is for informational purposes only and does not constitute legal advice.

Related Guides

🔐

What is 2FA?

Two-factor authentication (2FA) is the single biggest barrier families face when accessing accounts after death. If 2FA is enabled on an account and nobody has the authenticator device or backup codes, the account may be permanently inaccessible.

Google Authenticator

Open Google Authenticator → tap your profile icon → turn on sync. This backs up your 2FA codes to your Google account so they survive phone loss.

Authy

Settings → Devices → Allow multi-device. This lets you add Authy to multiple phones or tablets. If multi-device is off and the phone is lost, recovery is extremely difficult.

Browse all 1,800+ platform guidesDigital Readiness ScoreWhat is 2FA? guideGoogle Authenticator guide

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