What Happens to Your Apartments.com Account When You Die
Quick Facts
Action
Transfer autopay if active
Priority
Medium
Step-by-Step Guide
Transfer autopay to surviving family
If rent payments are set up through Apartments.com, log in and update the payment method or contact the property manager.
Contact property management
Notify the landlord or property management company with a death certificate. Discuss lease options.
Document lease end date
Record the lease expiration date and review termination provisions.
Document Now Checklist
- Account number or unit number
- Monthly rent amount
- Service address
- Lease end date
- Note for executor: check if autopay is active
Last verified: June 2026. Platform policies may change. Verify current procedures directly with Apartments.com. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Electric / Gas Utility
Note your electric and gas company names, account numbers, and monthly billing amounts.
Internet / Cable / TV
Return rented equipment (modem, router, cable boxes) promptly to avoid equipment charges that can be $100-300+.
Cell Phone
Do NOT cancel the phone line immediately — the number may be needed to receive 2FA codes for other accounts. Keep it active for 30-60 days.
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