What Happens to Your PillPack (Amazon) Account When You Die
Quick Facts
Contact
1-855-745-5725
Urgency
Auto-ships — cancel ASAP
Action
Call to cancel immediately
Step-by-Step Guide
Call PillPack immediately
Call 1-855-745-5725 to cancel all auto-ship medications. PillPack pre-sorts and ships automatically so act fast.
Transfer prescriptions to new pharmacy
Request PillPack transfer all active prescriptions to a local pharmacy for family to manage.
Document Now Checklist
- PillPack account email
- All medications and dosages
- Next shipment date
- Family member pharmacy preference
Save this to your vault
When you document your accounts in Passed Plan, your family gets a personalized action plan — with only the guides that apply to them, in the right order, with your notes attached.
Start your vault — free for 30 daysLast verified: June 2026. Platform policies may change. Verify current procedures directly with PillPack (Amazon). This guide is for informational purposes only and does not constitute legal advice.
Related Guides
MyChart / Patient Portals
Document all doctors, hospitals, and patient portal accounts.
Health Insurance
Dependents on your health plan lose coverage when the primary holder dies. They have a 60-day special enrollment period to find new coverage.
Medicare
Note your Medicare number, Part A/B/C/D enrollment status, and any Medigap/supplement plan.
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