What Happens to Your Microsoft Store Account When You Die
Quick Facts
Microsoft 365
Cancel subscription
Xbox Game Pass
Cancel subscription
Gift card balance
Claim before closing
Step-by-Step Guide
Cancel Microsoft 365 and Xbox Game Pass
Cancel Microsoft 365, Xbox Game Pass, and any other Microsoft Store subscriptions to stop recurring charges.
Claim gift card balance
Check for any remaining Microsoft gift card balance and claim it before closing the account.
Document Now Checklist
- Microsoft email
- Monthly subscription total
- Gift card balance
Save this to your vault
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Start your vault — free for 30 daysLast verified: June 2026. Platform policies may change. Verify current procedures directly with Microsoft Store. This guide is for informational purposes only and does not constitute legal advice.
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