What Happens to Your Marriott Bonvoy Account When You Die
Quick Facts
Phone
1-800-627-7468
Points
Transferable to spouse
Status
Non-transferable
Step-by-Step Guide
Call Marriott Bonvoy: 1-800-627-7468
Report death. Marriott allows points transfer to a surviving spouse or domestic partner with death cert.
Cancel any upcoming reservations
Cancel reservations for refunds. Check the cancellation policy for each booking.
Document Now Checklist
- Marriott Bonvoy member number
- Approximate points balance
- Upcoming reservations
Last verified: June 2026. Platform policies may change. Verify current procedures directly with Marriott Bonvoy. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Airlines (Delta, United, American, Southwest)
Airline miles policies vary widely. Some transfer free, some charge fees, some forfeit miles. Act quickly.
Hotels (Marriott, Hilton, IHG, Hyatt)
Document every hotel loyalty program: hotel chain, member number, and points balance.
Uber / Lyft
Record which services you use (Uber, Lyft, or both) and the phone/email linked.
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