What Happens to Your Malwarebytes Account When You Die
Quick Facts
Urgency
Medium — cancel subscription
License
May cover multiple devices
Data
No important data to preserve
Free version
May be using free version — no charge
Step-by-Step Guide
Determine if it's a paid subscription
Malwarebytes has a free version. Check if the deceased was paying for Premium. Log into the account at my.malwarebytes.com to check.
Cancel the subscription
If it's a paid plan, cancel auto-renewal. Note the license key if other family devices are using the same license.
Keep active on devices being used
If you're still using the deceased's computer for estate work, keep Malwarebytes active until you're done to maintain security.
Document Now Checklist
- Account email
- Monthly cost
- License key
- Devices covered
Save this to your vault
When you document your accounts in Passed Plan, your family gets a personalized action plan — with only the guides that apply to them, in the right order, with your notes attached.
Start your vault — free for 30 daysLast verified: June 2026. Platform policies may change. Verify current procedures directly with Malwarebytes. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
What is 2FA?
Two-factor authentication (2FA) is the single biggest barrier families face when accessing accounts after death. If 2FA is enabled on an account and nobody has the authenticator device or backup codes, the account may be permanently inaccessible.
Google Authenticator
Open Google Authenticator → tap your profile icon → turn on sync. This backs up your 2FA codes to your Google account so they survive phone loss.
Authy
Settings → Devices → Allow multi-device. This lets you add Authy to multiple phones or tablets. If multi-device is off and the phone is lost, recovery is extremely difficult.
Protect your Malwarebytes account — and all your others
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