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🔐 Two-Factor Auth (2FA)

What Happens to Your Keeper Account When You Die

CriticalPassword ManagerEmergency Access
This is the key to all other accounts. Without the master password or emergency access, the family may be permanently locked out of everything.

Quick Facts

Urgency

Critical — master key to all accounts

Emergency Access

Yes — up to 5 trusted contacts

Account Transfer

Available for family plans

Support

Will work with estate representatives

Step-by-Step Guide

1

Check for Emergency Access contacts

Keeper allows up to 5 trusted people to be granted emergency access. Check if this feature was configured — the trusted contact can request access after a waiting period.

2

Find the master password

Search physical locations for the master password. Keeper uses zero-knowledge encryption so without it, the vault cannot be unlocked.

3

Check for Account Transfer (family plan)

If the deceased had a Keeper Family plan, the family admin may be able to transfer or access shared vaults.

4

Contact Keeper support

Reach out to Keeper support with a death certificate and legal documentation for account-level assistance.

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Document Now Checklist

  • Emergency Access set up (yes/no)
  • Master password location (physical only — NEVER digital)
  • Family plan admin details
  • Recovery codes location
  • Account email address

Last verified: June 2026. Platform policies may change. Verify current procedures directly with Keeper. This guide is for informational purposes only and does not constitute legal advice.

Related Guides

🔐

What is 2FA?

Two-factor authentication (2FA) is the single biggest barrier families face when accessing accounts after death. If 2FA is enabled on an account and nobody has the authenticator device or backup codes, the account may be permanently inaccessible.

Google Authenticator

Open Google Authenticator → tap your profile icon → turn on sync. This backs up your 2FA codes to your Google account so they survive phone loss.

Authy

Settings → Devices → Allow multi-device. This lets you add Authy to multiple phones or tablets. If multi-device is off and the phone is lost, recovery is extremely difficult.

Browse all 1,800+ platform guidesDigital Readiness ScoreWhat is 2FA? guideGoogle Authenticator guide

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