What Happens to Your Kaiser Permanente Account When You Die
Quick Facts
Phone
1-800-464-4000
Deadline
60 days for COBRA election
Note
Integrated health system — medical records included
Step-by-Step Guide
Elect COBRA within 60 days
Call Kaiser Permanente at 1-800-464-4000 to report the death and discuss COBRA continuation for surviving dependents. The 60-day deadline cannot be extended.
Estimated time: 30 min
Request medical records
Kaiser is an integrated system — request copies of all medical records, lab results, and imaging before the account is closed. Family members may need this health history.
Settle outstanding bills
Review and pay any outstanding medical bills or copays. Contact Kaiser's billing department for a final statement.
Cancel or update membership
After COBRA decisions are finalized and records are obtained, cancel the membership or update it for remaining family members.
Document Now Checklist
- Kaiser Permanente medical record number
- Member ID
- Phone number: 1-800-464-4000
- Region (e.g., Northern California, Southern California)
- Covered dependents
- COBRA election deadline date
Last verified: June 2026. Platform policies may change. Verify current procedures directly with Kaiser Permanente. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
MyChart / Patient Portals
Document all doctors, hospitals, and patient portal accounts.
Health Insurance
Dependents on your health plan lose coverage when the primary holder dies. They have a 60-day special enrollment period to find new coverage.
Medicare
Note your Medicare number, Part A/B/C/D enrollment status, and any Medigap/supplement plan.
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