What Happens to Your Hotels.com Rewards Account When You Die
Quick Facts
Rewards
Use reward nights before cancelling
Account
Cancel after using rewards
Bookings
Check for upcoming stays
Step-by-Step Guide
Use reward nights before cancelling
Book any earned reward nights before cancelling the account — they are lost once the account is closed.
Cancel account
After using reward nights and handling upcoming bookings, cancel the Hotels.com account.
Document Now Checklist
- Reward nights remaining
Save this to your vault
When you document your accounts in Passed Plan, your family gets a personalized action plan — with only the guides that apply to them, in the right order, with your notes attached.
Start your vault — free for 30 daysLast verified: June 2026. Platform policies may change. Verify current procedures directly with Hotels.com Rewards. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Airlines (Delta, United, American, Southwest)
Airline miles policies vary widely. Some transfer free, some charge fees, some forfeit miles. Act quickly.
Hotels (Marriott, Hilton, IHG, Hyatt)
Document every hotel loyalty program: hotel chain, member number, and points balance.
Uber / Lyft
Record which services you use (Uber, Lyft, or both) and the phone/email linked.
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