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What Happens to Your H&M Account When You Die

Use loyalty pointsClose account

Quick Facts

H&M Member

Use loyalty points

Rewards

Redeem before closing

Account

Close or leave inactive

Step-by-Step Guide

1

Use H&M loyalty points

Redeem any accumulated H&M Member loyalty points and rewards before closing the account.

2

Close H&M account

Close the H&M account through account settings or contact customer service.

Document Now Checklist

  • H&M Member points balance
  • Any pending rewards or offers
  • H&M account email

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Last verified: June 2026. Platform policies may change. Verify current procedures directly with H&M. This guide is for informational purposes only and does not constitute legal advice.

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