What Happens to Your Hertz / Enterprise / Avis Account When You Die
Quick Facts
Hertz
1-800-654-3131
Enterprise
1-800-261-7331
Avis
1-800-633-3469
Step-by-Step Guide
Return any active rental vehicles immediately
Rental charges continue daily until returned. Contact the rental company to arrange return — they can sometimes pick up.
Warning: Daily charges continue until vehicle is returned
Cancel upcoming reservations
Cancel any future reservations. Most are freely cancellable.
Claim loyalty points
Hertz Gold Plus, Enterprise Plus, Avis Preferred — check point balances. Some can be transferred to airline miles.
Document Now Checklist
- Active rental agreements
- Loyalty program numbers
- Upcoming reservations
Last verified: June 2026. Platform policies may change. Verify current procedures directly with Hertz / Enterprise / Avis. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Airlines (Delta, United, American, Southwest)
Airline miles policies vary widely. Some transfer free, some charge fees, some forfeit miles. Act quickly.
Hotels (Marriott, Hilton, IHG, Hyatt)
Document every hotel loyalty program: hotel chain, member number, and points balance.
Uber / Lyft
Record which services you use (Uber, Lyft, or both) and the phone/email linked.
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