How can my family access my Equinox / SoulCycle account after I die?

The process typically involves contacting Equinox / SoulCycle with a death certificate and proof of relationship. Our step-by-step guide walks you through the exact procedure.

🍽️ Food & Wellness

What Happens to Your Equinox / SoulCycle Account When You Die

Cancel — expensiveContract may apply

Quick Facts

Cost

$200-$400/mo

Phone

1-888-606-4648

ETF

Waived with death cert

Step-by-Step Guide

Cancel immediately — Equinox is very expensive

Call 1-888-606-4648 or email concierge@equinox.com. With death cert, ETF is waived.

Request prorated refund

Request refund for unused portion of the billing period.

Document Now Checklist

Equinox membership type and home club
Monthly cost

Last verified: June 2026. Platform policies may change. Verify current procedures directly with Equinox / SoulCycle. This guide is for informational purposes only and does not constitute legal advice.

Related Guides

Starbucks Rewards

Note any Starbucks card balance loaded in the app or on physical cards.

Meal Kits (HelloFresh, Blue Apron, etc.)

Document which meal kit services you subscribe to and the account email.

Adobe Creative Cloud

Browse all 1,800+ platform guides Digital Readiness Score Starbucks Rewards guide Meal Kits (HelloFresh, Blue Apron, etc.) guide

Protect your Equinox / SoulCycle account — and all your others

Document your digital life in a zero-knowledge encrypted vault. 1,800+ platform guides. Dead Man's Switch. Everything your family needs.

Start your free trial →