What Happens to Your Dexcom Account When You Die
Quick Facts
Phone
1-888-738-3646
Action
Cancel CGM subscription and supplies IMMEDIATELY
Device
Continuous Glucose Monitor (CGM)
Step-by-Step Guide
Cancel supply subscription immediately
Call Dexcom at 1-888-738-3646 to cancel the CGM supply subscription right away. Supplies will continue shipping and billing automatically if not cancelled.
Estimated time: 15 min
Cancel Dexcom app subscription
If there is a paid app subscription (Dexcom Clarity or other services), cancel it through the app store or Dexcom account settings.
Return or dispose of unused supplies
Ask Dexcom about returning any unopened, unused sensors or transmitters. Some supplies may be eligible for return or donation.
Download health data
Export glucose monitoring data from Dexcom Clarity before closing the account — this data may be useful for family medical history.
Document Now Checklist
- Dexcom account email
- Phone number: 1-888-738-3646
- Supply subscription details and frequency
- Insurance used for supplies
- Dexcom Clarity login credentials
Last verified: June 2026. Platform policies may change. Verify current procedures directly with Dexcom. This guide is for informational purposes only and does not constitute legal advice.
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