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What Happens to Your Crypto.com Account When You Die

Estate AssetMultiple Products
Crypto.com has an exchange, DeFi wallet, Visa card, and Earn products. Document each one separately.

Quick Facts

Deadline

None

Difficulty

Hard

Key Info

Exchange + DeFi wallet + Visa card

Step-by-Step Guide

1

Document all Crypto.com products

List which products you use: Exchange, App, DeFi Wallet, Visa Card, Earn/Staking. Each requires different handling.

Estimated time: 10 min

2

Note CRO and other holdings

Record your crypto holdings across all Crypto.com products.

Estimated time: 10 min

3

If using DeFi Wallet, secure seed phrase

The DeFi Wallet is self-custody — only the seed phrase grants access. Store it on metal, not digitally.

Warning: DeFi Wallet funds are permanently lost without the seed phrase.

4

Executor contacts Crypto.com

Executor emails support with Death Certificate for exchange/app accounts. DeFi Wallet requires the seed phrase directly.

Official docs

Document Now Checklist

  • Account email
  • Products used
  • Holdings per product
  • DeFi Wallet seed phrase location

Last verified: June 2026. Platform policies may change. Verify current procedures directly with Crypto.com. This guide is for informational purposes only and does not constitute legal advice.

Related Guides

Coinbase

Record the email address linked to your Coinbase account. Do NOT record your password here.

Gemini

Record the email linked to your Gemini account.

Kraken

Note your Kraken username and email. Document all holdings.

Browse all 1,800+ platform guidesDigital Readiness ScoreCoinbase guideGemini guide

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