What Happens to Your BetterHelp Account When You Die
Quick Facts
Contact
contact@betterhelp.com
Cost
~$65–$100/week
Action
Cancel therapy subscription
Step-by-Step Guide
Cancel BetterHelp subscription
Go to Settings > Payments in the BetterHelp app or website and cancel the recurring subscription.
Download session notes
Save any worksheets, session notes, or journal entries before closing the account.
Document Now Checklist
- BetterHelp account email
- Subscription cost (weekly/monthly)
- Therapist name for continuity of care
Save this to your vault
When you document your accounts in Passed Plan, your family gets a personalized action plan — with only the guides that apply to them, in the right order, with your notes attached.
Start your vault — free for 30 daysLast verified: June 2026. Platform policies may change. Verify current procedures directly with BetterHelp. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
MyChart / Patient Portals
Document all doctors, hospitals, and patient portal accounts.
Health Insurance
Dependents on your health plan lose coverage when the primary holder dies. They have a 60-day special enrollment period to find new coverage.
Medicare
Note your Medicare number, Part A/B/C/D enrollment status, and any Medigap/supplement plan.
Protect your BetterHelp account — and all your others
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Start your free trial →This is 1 of 1,800+ guides in Passed Plan. When you document your accounts, your family gets a personalized Family Action Guide with only the steps that apply to them — in the right order, with your notes.
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