What Happens to Your Banfield Pet Hospital Account When You Die
Quick Facts
Urgency
HIGH
Type
Vet wellness plan
Action
Cancel plan, get records
Step-by-Step Guide
Cancel the Optimum Wellness Plan
Call Banfield at 1-888-649-2716 to cancel the wellness plan. There may be remaining payments if services were used. Request a payoff amount.
Request complete pet medical records
Get copies of all vaccination records, lab results, and treatment history for the new pet guardian.
Transfer care to new vet if needed
The new pet guardian should establish care with their preferred vet using the transferred records.
Document Now Checklist
- Banfield account holder name
- Pet names on the plan
- Monthly plan cost
- Remaining balance if any
- Vet records location
Last verified: June 2026. Platform policies may change. Verify current procedures directly with Banfield Pet Hospital. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
MyChart / Patient Portals
Document all doctors, hospitals, and patient portal accounts.
Health Insurance
Dependents on your health plan lose coverage when the primary holder dies. They have a 60-day special enrollment period to find new coverage.
Medicare
Note your Medicare number, Part A/B/C/D enrollment status, and any Medigap/supplement plan.
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