What Happens to Your Vivint Smart Home Account When You Die
Quick Facts
Phone
1-800-216-5232
Contract
ETF waived
Monthly
$29.99-$49.99/mo
Step-by-Step Guide
Call Vivint: 1-800-216-5232
Vivint has long-term contracts. With death cert, early termination fee is waived. Request cancellation.
Check equipment ownership vs lease
Vivint equipment may be leased or purchased. Check the contract — leased equipment must be returned.
Document Now Checklist
- Vivint account number
- Contract end date
- Whether equipment is owned or leased
Save this to your vault
When you document your accounts in Passed Plan, your family gets a personalized action plan — with only the guides that apply to them, in the right order, with your notes attached.
Start your vault — free for 30 daysLast verified: June 2026. Platform policies may change. Verify current procedures directly with Vivint Smart Home. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Electric / Gas Utility
Note your electric and gas company names, account numbers, and monthly billing amounts.
Internet / Cable / TV
Return rented equipment (modem, router, cable boxes) promptly to avoid equipment charges that can be $100-300+.
Cell Phone
Do NOT cancel the phone line immediately — the number may be needed to receive 2FA codes for other accounts. Keep it active for 30-60 days.
Protect your Vivint Smart Home account — and all your others
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