What Happens to Your Airbnb Account When You Die
Quick Facts
Phone
1-855-424-7262
Host $
Claim payouts
Guest
Cancel bookings
Step-by-Step Guide
Cancel upcoming guest reservations
Cancel any upcoming stays to receive refunds. Contact Airbnb at 1-855-424-7262.
If host: claim pending payouts
Airbnb host payouts can be claimed by the estate with death cert and letters testamentary.
Close account
Request account closure through Airbnb support.
Document Now Checklist
- Airbnb account email
- Whether host or guest
- Any upcoming reservations
- Approximate host payout balance
Save this to your vault
When you document your accounts in Passed Plan, your family gets a personalized action plan — with only the guides that apply to them, in the right order, with your notes attached.
Start your vault — free for 30 daysLast verified: June 2026. Platform policies may change. Verify current procedures directly with Airbnb. This guide is for informational purposes only and does not constitute legal advice.
Related Guides
Airlines (Delta, United, American, Southwest)
Airline miles policies vary widely. Some transfer free, some charge fees, some forfeit miles. Act quickly.
Hotels (Marriott, Hilton, IHG, Hyatt)
Document every hotel loyalty program: hotel chain, member number, and points balance.
Uber / Lyft
Record which services you use (Uber, Lyft, or both) and the phone/email linked.
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