Venmo might feel like a casual app for splitting dinner bills, but it can hold real money — and that money doesn't disappear when someone dies. Venmo balances, pending payments, and linked financial accounts all need to be addressed as part of estate administration.
Many people keep surprisingly large balances in Venmo, treating it like a secondary checking account. That balance is an asset of the estate, and your family needs to know how to claim it.
Venmo Balances Are Real Money
When someone holds a balance in Venmo, that money is held by Venmo (a subsidiary of PayPal Holdings, Inc.) on behalf of the user. Unlike some digital assets that have murky legal status, Venmo balances are straightforward: they're funds held by a regulated financial entity, and they belong to the account holder — or their estate after death.
The balance could range from a few dollars to thousands, depending on the person's usage habits. Some people routinely maintain balances of $500 or more, especially if they receive regular payments through the app.
How to Claim a Deceased Person's Venmo Balance
Step 1: Don't Transfer Money Out of the Account
If you happen to have access to the deceased person's Venmo account (you know their PIN or can access their phone), resist the urge to simply transfer the balance to your own Venmo or bank account. This can create legal and tax complications. The proper approach is to go through the estate claim process.
Step 2: Contact Venmo/PayPal Support
Since Venmo is owned by PayPal, estate claims may be handled through PayPal's broader estate process. Contact Venmo support through:
- **The Venmo app**: Help section within the app
- **Email**: Support can be reached through their help center at help.venmo.com
- **PayPal estate claims**: Since PayPal owns Venmo, you may be directed to PayPal's estate claim process at **1-888-221-1161**
Explain that you're the executor or administrator of a deceased person's estate and need to claim their Venmo balance.
Step 3: Submit Documentation
You'll typically need to provide:
- A certified **death certificate**
- **Letters testamentary** or letters of administration (proof of your authority as executor)
- Your **government-issued ID**
- The **deceased person's Venmo username or email** associated with the account
- A **bank account** in the estate's name where the balance can be transferred
Step 4: Wait for Processing
Venmo/PayPal will verify your documentation and process the claim. This typically takes 2-4 weeks but can be longer for complex situations. Once verified, the balance will be transferred to the estate's bank account.
Pending Transactions
When someone dies, there may be pending Venmo transactions in various states:
Incoming Payments If someone sent the deceased money that hasn't been accepted, those payments may expire and return to the sender. Venmo payments that aren't accepted within a certain timeframe are automatically reversed.
Outgoing Payments If the deceased sent a payment that hasn't been accepted by the recipient, you may be able to cancel it if you have access to the account. Unclaimed payments are eventually returned.
Pending Bank Transfers If the deceased initiated a transfer from Venmo to their bank account shortly before death, the transfer should complete normally. If it fails (for example, if the bank account has been frozen due to the death notification), the funds may return to the Venmo balance.
Venmo Debit Card Transactions If the deceased had a Venmo debit card, any pending card transactions will settle normally. Notify Venmo to deactivate the card to prevent unauthorized use.
Recurring Payments and Subscriptions
Check whether the deceased had set up any recurring payments through Venmo, or if any businesses were charging the Venmo account. These need to be cancelled to prevent ongoing charges.
Also check whether the deceased's Venmo account was linked as a payment method on any third-party services (some apps and services accept Venmo as a payment option).
The PayPal Connection
Since Venmo is owned by PayPal, the deceased person may also have a separate PayPal account with its own balance. Check for both:
- **Venmo balance**: In the Venmo app/account
- **PayPal balance**: At paypal.com
- **PayPal business accounts**: If the deceased used PayPal for business, there may be a separate business account with additional funds
The estate claim process is similar for both, and PayPal's customer service can handle claims for both platforms.
Venmo Business Profiles
If the deceased had a Venmo business profile (used for accepting payments for goods or services), there may be:
- An outstanding balance from recent business transactions
- Tax reporting implications (Venmo issues 1099-K forms for business payments exceeding $600)
- Ongoing customer expectations or obligations
Tax Considerations
Venmo balances themselves aren't taxable — they're just money sitting in an account, like a bank balance. However:
- **Interest**: Venmo doesn't typically pay interest on balances, so there's no interest income to report
- **Business income**: If the deceased received business payments through Venmo, that income needs to be reported on the estate's tax return (or the deceased's final personal return, depending on timing)
- **1099-K forms**: If the deceased received more than $600 in goods and services payments through Venmo in a tax year, Venmo will issue a 1099-K. The estate will need this for tax filing
Protecting the Account
Until the estate claim is processed:
- **Change the password** if you have access, to prevent unauthorized use
- **Remove linked bank accounts and cards** to prevent unauthorized transactions
- **Disable the Venmo debit card** if one exists
- **Monitor for suspicious activity** — deceased persons' accounts can be targets for fraud
The Bigger Picture: Payment Apps Add Up
Venmo is just one of several payment apps people commonly use. The deceased may also have balances on:
- **PayPal** (the parent company)
- **Cash App** (Block/Square)
- **Zelle** (doesn't hold balances, but may have pending transactions)
- **Apple Pay Cash** / Apple Cash
- **Google Pay**
Each platform has its own process for handling deceased users' accounts. Individually, these balances might seem small. Together, they can represent a meaningful amount of money that belongs to the estate.
This is exactly the kind of scattered information that gets lost without a digital estate plan. When account details for every payment app, bank, and financial service are documented in one secure location — like Passed Plan — your executor can quickly identify and claim every balance instead of wondering what exists.
Take five minutes to list every payment app you use and the approximate balance in each. Your executor will be grateful.
Document your accounts in Passed Plan
Zero-knowledge encrypted. 1,800+ platform guides. 30-day free trial.
Start free trial →